Shipping policy

SHIPPING

Unless otherwise requested, My Hair Popz ships all orders USPS First Class. If another shipping method is preferred, please specify your preferred shipping method when placing your order.

RECEIPT OF DAMAGED MERCHANDISE

Should any order be damaged in shipping, please adhere to the following procedure:

1. Obtain an inspection report from your local post office.
2. Have the post office return the merchandise, with receipt enclosed, back to My Hair Popz. Under no circumstance should merchandise be returned in any other way without first consulting us.

LOST MERCHANDISE

Should merchandise be lost in transit, My Hair Popz will replace the goods after the shipment has been traced. Upon notification by the carrier of non-delivery, a claim will be filed, and the merchandise will be replaced or a credit issued.